Although the issue is not as widespread as it seems, it causes the Note 7 battery to explode. It affects about 1 out of 42,000 units of the phone. However, Samsung will recall (and replace ) all Note 7 phones to avoid any potential risks.
The Galaxy Note 7 debuted just last month, and it is the most advanced Galaxy phone. It features Iris scanning technology, which is first in the market. The phone has received very positive reviews overall.
Samsung says it has already registered 35 battery explosions from of the 2.5 million Galaxy Note 7 phones they sold. The company reported that there was a manufacturing fault in one of the two battery suppliers.
"There was a tiny problem in the manufacturing process, so it was very difficult to figure out,” said Koh Dong-jin, president of Samsung Electronics. "It will cost us so much it makes my heart ache. Nevertheless, the reason we made this decision [to recall all Note 7 phones] is because what is most important is customer safety."
So if you are one of the few who own a Galaxy Note 7, get it replaced!
Read the official statement:
You may look up country specific recall programs by visiting your local Samsung website and clicking on the News tab.
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