Chatbots. Whether you like it or not, you will probably be using one in the coming years. Thanks to advancements in artificial intelligence (especially natural language processing), the ability of a computer to interact with a human has significantly improved. Agreed, as of now chatbots do very less and are often more cumbersome to use than apps. However, imagine having one chat app that integrates multiple services - Uber, weather, food delivery services, travel booking services, emergency health support and personal assistants. Yes, chatbots are coming your way.
Now I’m not here to explain why chatbots are the future. I’m here to explain Motion AI - a new tool that you can use to create your own chatbots in minutes!
Motion AI wants to simplify the process of developing bots by providing a simple flowchart structure to map your bot’s functions. The website says, "If you can draw a flowchart, you can create a chatbot.”
Motion AI was founded by David Nelson in November 2015. Nelson had gained popularity as a software developer and entrepreneur thanks to his previously successful companies FanRx (social media for musicians) and Mass Threat (game development). After being featured on Product Hunt, Motion AI raised $700,000 in one of the fastest seed funding rounds in Chicago history. (source)
Now that you know about the company, let’s make a bot! Motion AI launched its beta version and you can make your own chatbot for free today. You can visit their website and start building right out of the box. Here is my experience with the tool:
1. It is crazy simple to use! As soon as you hit the 'create bot' button, a setup wizard guides you to set up a basic bot. You choose a platform and name the bot, and then put together a flowchart of the actions the bot will perform. You lay the bot modules on a free-form grid. At any point of time, you can test your bot. It is really that simple.
2. Lots of options: Designing a bot for a particular purpose can be a challenging task, but Motion AI provides a variety of bot modules to simplify the process. Modules range from ones that ask name and address to ones that handle a sentimental responses like ‘yes’, ’no’ and neutral response. Plus, you can deploy the chatbot to the web, use it as a SMS service or integrate it with Facebook Messenger and Slack.
3. Analytics to the rescue: Every conversation that the bot performs is available to be reviewed. Moreover, graphs and numbers show how people have responded to the bot, so that you can improve your bot accordingly.
My experience with Motion AI was both surprising and inspirational. I managed to put together a bot myself in less than 10 minutes, and I’m planning on using this tool in the near future. (A bot on Technonerds maybe!)
The major complain I have against Motion AI is that it isn’t particularly smart. Sometimes, a slang response can trick the bot to wrongly interpret you, and sometimes the bot doesn’t understand your response at all. Also, it is difficult to integrate third-party APIs into Motion AI (such as creating a bot that reads out from an RSS feed), but I believe the expansion of bot modules will significantly change this fact. Then again, Motion AI is still in its beta stage, and these complaints are insignificant compared to the actual utility of the tool.
Make sure you head to their website and make a chatbot for yourself!
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